{"id":1432,"date":"2024-06-13T15:44:03","date_gmt":"2024-06-13T15:44:03","guid":{"rendered":"https:\/\/drisskettani.net\/fr\/?p=1432"},"modified":"2024-09-30T11:48:28","modified_gmt":"2024-09-30T11:48:28","slug":"hassan2","status":"publish","type":"post","link":"https:\/\/drisskettani.net\/fr\/hassan2\/","title":{"rendered":"Hassan II et la protection du consommateur."},"content":{"rendered":"\n
\"\"<\/figure><\/div>\n\n\n\n

\u00c0 la fin de l’ann\u00e9e 1988, au palais de Skhirat, j’ai entendu Hassan II poser une question surprenante au ministre du Commerce de l’\u00e9poque : \u00ab Est-ce qu’on n’a pas dans ce pays des associations qui d\u00e9fendent les consommateurs, comme en France ? \u00bb Le ministre, tout aussi surpris que nous l’\u00e9tions, a \u00e9t\u00e9 pris de court par cette question inattendue. J’\u00e9tais pr\u00e9sent \u00e0 cette r\u00e9union avec mon coll\u00e8gue Hassan Abou Ayyoub, une rencontre destin\u00e9e \u00e0 recevoir les instructions royales avant notre d\u00e9part pour l’Alg\u00e9rie en tant que premiere d\u00e9l\u00e9gation marocaine apr\u00e8s une rupture diplomatique de treize ans, suivie de trois ans de rapprochement sinc\u00e8re.<\/p>\n\n\n\n

Devant la confusion du ministre, Hassan II a ajout\u00e9 : \u00ab Imagine que, pendant que tu prends une douche, l’eau chaude s’arr\u00eate \u00e0 cause d’un probl\u00e8me avec le chauffe-eau fabriqu\u00e9 localement. Qui d\u00e9fend le consommateur dans ce pays ? \u00bb J’ai compris par l’un des membres de la cour royale que cet incident avait probablement touch\u00e9 l’un de ses proches, souvent des interlocuteurs qui lui rapportaient des anecdotes sur la vie quotidienne des Marocains, au-del\u00e0 des informations officielles fournies par les services de renseignement.<\/p>\n\n\n\n

Je ne sais pas quelles suites le ministre a donn\u00e9es \u00e0 cette question, mais je constate qu’aujourd’hui, nous avons plusieurs associations de d\u00e9fense des consommateurs, bien que leurs moyens et leurs pouvoirs soient tr\u00e8s limit\u00e9s. M\u00eame le Conseil de la concurrence, cr\u00e9\u00e9 par l’\u00c9tat avec un dahir en 2014, semble inefficace, comme ce fut le cas dans l’affaire des carburants. Finalement, le consommateur reste \u00e0 la merci de certains producteurs qui continuent, en toute impunit\u00e9, \u00e0 s’entendre pour augmenter les prix, accumulant des milliards au d\u00e9triment des millions de pauvres de ce pays.<\/p>\n\n\n\n

Plus de trente ans apr\u00e8s la question du d\u00e9funt roi Hassan II, \u00ab Qui d\u00e9fend le consommateur dans ce pays ? \u00bb, la situation n’a gu\u00e8re \u00e9volu\u00e9, hormis sur le plan formel. L’existence d’associations de d\u00e9fense des droits des consommateurs n’a rien chang\u00e9. M\u00eame lorsque ces consommateurs ont essay\u00e9 de se d\u00e9fendre eux-m\u00eames en boycottant certains produits et en r\u00e9clamant la restitution de ce qui leur est injustement pris, ils n’ont trouv\u00e9 aucun soutien officiel ni aucune aide sociale. Aujourd’hui encore, ils se trouvent impuissants face \u00e0 l’avidit\u00e9 de certaines entreprises, qui continuent de s’entendre entre elles pour augmenter les prix, d\u00e9fiant les consommateurs sans vergogne, et cela en l’absence d’un contr\u00f4le efficace de l’\u00c9tat, qui semble incapable de faire face \u00e0 l’arrogance de ces entit\u00e9s prot\u00e9g\u00e9es.<\/p>\n\n\n\n

Journal Akhbar Al Yaoum : Num\u00e9ro 3342<\/strong><\/p>\n\n\n\n

driss kettani<\/p>\n\n\n\n

Ancien ambassadeur<\/em><\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

\u00c0 la fin de l’ann\u00e9e 1988, au palais de Skhirat, j’ai entendu Hassan II poser une question surprenante au ministre du Commerce de l’\u00e9poque : \u00ab Est-ce qu’on n’a pas dans ce pays des associations qui d\u00e9fendent les consommateurs, comme en France ? \u00bb Le ministre, tout aussi surpris que nous l’\u00e9tions, a \u00e9t\u00e9 pris […]<\/p>\n","protected":false},"author":1,"featured_media":1437,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[7],"tags":[],"class_list":["post-1432","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hassan2"],"uagb_featured_image_src":{"full":["https:\/\/drisskettani.net\/fr\/wp-content\/uploads\/2024\/06\/GettyImages-50530882-scaled-e1674037856923.jpg",720,720,false],"thumbnail":["https:\/\/drisskettani.net\/fr\/wp-content\/uploads\/2024\/06\/GettyImages-50530882-scaled-e1674037856923-150x150.jpg",150,150,true],"medium":["https:\/\/drisskettani.net\/fr\/wp-content\/uploads\/2024\/06\/GettyImages-50530882-scaled-e1674037856923-300x300.jpg",300,300,true],"medium_large":["https:\/\/drisskettani.net\/fr\/wp-content\/uploads\/2024\/06\/GettyImages-50530882-scaled-e1674037856923.jpg",720,720,false],"large":["https:\/\/drisskettani.net\/fr\/wp-content\/uploads\/2024\/06\/GettyImages-50530882-scaled-e1674037856923.jpg",720,720,false],"1536x1536":["https:\/\/drisskettani.net\/fr\/wp-content\/uploads\/2024\/06\/GettyImages-50530882-scaled-e1674037856923.jpg",720,720,false],"2048x2048":["https:\/\/drisskettani.net\/fr\/wp-content\/uploads\/2024\/06\/GettyImages-50530882-scaled-e1674037856923.jpg",720,720,false]},"uagb_author_info":{"display_name":"drisskettani","author_link":"https:\/\/drisskettani.net\/fr\/author\/drisskettani\/"},"uagb_comment_info":0,"uagb_excerpt":"\u00c0 la fin de l’ann\u00e9e 1988, au palais de Skhirat, j’ai entendu Hassan II poser une question surprenante au ministre du Commerce de l’\u00e9poque : \u00ab Est-ce qu’on n’a pas dans ce pays des associations qui d\u00e9fendent les consommateurs, comme en France ? \u00bb Le ministre, tout aussi surpris que nous l’\u00e9tions, a \u00e9t\u00e9 pris…","_links":{"self":[{"href":"https:\/\/drisskettani.net\/fr\/wp-json\/wp\/v2\/posts\/1432","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drisskettani.net\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/drisskettani.net\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/drisskettani.net\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drisskettani.net\/fr\/wp-json\/wp\/v2\/comments?post=1432"}],"version-history":[{"count":10,"href":"https:\/\/drisskettani.net\/fr\/wp-json\/wp\/v2\/posts\/1432\/revisions"}],"predecessor-version":[{"id":2252,"href":"https:\/\/drisskettani.net\/fr\/wp-json\/wp\/v2\/posts\/1432\/revisions\/2252"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/drisskettani.net\/fr\/wp-json\/wp\/v2\/media\/1437"}],"wp:attachment":[{"href":"https:\/\/drisskettani.net\/fr\/wp-json\/wp\/v2\/media?parent=1432"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/drisskettani.net\/fr\/wp-json\/wp\/v2\/categories?post=1432"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/drisskettani.net\/fr\/wp-json\/wp\/v2\/tags?post=1432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}